How to use analytics dashboard

Videosync has detailed analytics on your organized events.

Analytics dashboard is the tool used to see the analytics after your live event. You can monitor the analytics also during the live event, but please note that there’s a small delay on the dashboard. For all the relevant information during your live event, Livetool is recommended.

You can access the Analytics dashboard under Event quick links in the admin view.

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Basic components of the analytics dashboard

When you launch the Analytics dashboard, you’ll see this view.

On the left hand side, you can see all the events in your account, grouped under categories.

If you have multiple accounts enabled in your Videosync user, you can access them from the top left corner.

Sharing the dashboard results

If you want to share the analytics dashboard for example to your customers, you can do it from the top right corner.

When you share an event, it creates a sharable link and a password to your clipboard, so you can directly paste them to your messaging app or email.

Videosync introduction dashboard: https://videosync.fi/dashboard/event/XXXXXX Password: XXXXXXX

The user will see a following view when opening the link.

Reading the analytics dashboard

The main content of the Analytics dashboard is divided to different categories similarly as in Admin: Video and views, Registrations, Polls, Chat, Contact requests and Emoji reactions.

Video overview

In Video Overview section, you can dive deeper on how your event was attended. You can filter the timeline in the top right corner, if you want to analyse only the event date or a specific time interval. You can also filter the event statistics by:

• All content (default)
• VOD: Video-on-demand attendees, who watched the recording of your event
• Live: Users who attended your event live

The Video overview indicators

• Views: The total of views that lasted over 3 seconds.

• Unique Users: Number of unique users who viewed your event. If the same user opens the site or recording five times with the same device, it counts as one Unique User, but those viewing times will be seen as five Views.

• Avg. Viewing Time: The average time your attendee watched your event in minutes and seconds. Pauses, buffering and skipping are excluded in the number.

• Total Viewing Time: The total amount of your event watched. Can be calculated by Unique users x Avg. Viewing Time.

• View-through Rate (VOD): The rate of how much video was viewed on average by an attendee. If all live attendees and VOD viewers watched the whole event, the number would be 100%.
  Attendee statistics

• Device types: Tells with which devices your event participants attended the event.

• Cities: Tells in which city did your participants attended the event. This is based on the attendee’s IP address.

• Countries: Tells in which country did your participants attended the event. This is based on the attendee’s IP address.

Video Playback sites

Breakdown on the views based on different playback locations. This is handy if you have embedded your event on multiple sites, otherwise can be ignored.

Live Concurrent viewers

Visualising the amount of event attendees during your live event. You can see the exact value by hovering above the graph.

Daily views

Shows the distribution of views from the event date until today. You can see the exact value by hovering above the column.

Polls

Shows the summary of answers to your polls. You can also download results as csv or xlsx files if you want to dive deeper in Excel.

You can also check how single participants voted by clicking “Show vote’s text values”. Names and emails are redacted in these screenshots.

Registrations

You can check all the registrants and see how long they watched the event as live or later as recording. You can add, rearrange and remove different columns by clicking the area above the table. Names and emails are redacted in these screenshots.

If you want to see only people who attended event live, you can just sort the event by “Live view” or “Live play time”.

The same goes for VOD viewers, so you can check who have registered and watched the event as recording and for how long.

If you need to remove participants from the registrations (e.g. test registrations), you can click the tick box on left and press the “Remove selected registration” button.

Messageboard and chat

You can see all the messages sent in the messageboard, and the registration information of the message creators. Names and emails are redacted in these screenshots.

Attachments

You can control your attachments in the dashboard by adding and removing different attachments.

Emoji reactions

You can see different emojis sent during your live event with our graph visualization. This way you can see which content and presenters got the most reactions, and which emojis were used the most.

You can also check who were the most active users during your event. Names and emails are redacted in these screenshots.

Contact requests

If a user has asked for a later contact on your site, you can see the contact requests on Analytics dashboard.